Photo by Martin Barraud/OJO Images / Getty Images
Photo by Martin Barraud/OJO Images / Getty Images


This Privacy Policy sets out how we, Filentia Ltd, collect, store and use information about you when you use or interact with our websites,, (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 16 December 2018.

Our details

The data controller in respect of our website is Filentia Ltd of 20-22 Wenlock Road, London, England, N1 7GU, Company Number: 11639038. You can contact the data controller by writing to Filentia Ltd, 20-22 Wenlock Road, London, England, N1 7GU or sending an email to

If you have any questions about this Privacy Policy, please contact the data controller.

How this Privacy Policy applies:

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e., where we are a controller), such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users.

We use cookies and similar technologies. Our Cookie Policy describes what we do in that regard.  

Personal information we collect:

  • Information you provide to create an Account, specifically email address, first name and last name. We may also receive a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card) and we ask you to select your jurisdiction.

  • Your marketing preferences.

  • The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.

  • Information you share with us in connection with applications, specifically your LinkedIn Profile, your title/position, your areas of expertise, membership in other networks, membership type, investor categorization, salary, objectives for joining, grades, degrees studied or applied to, any comments and declaration of experience status.

  • Information you share with us in connection with surveys, contests or promotions.

  • Information from your use of the Services or Users’ sites. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

  • Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when our partner shows you one of our ads on or via its advertising platform.

How we collect personal information:

We obtain personal information from various sources. We do this in three main ways:

  • You provide some of it directly (such as by registering for an Account).

  • We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).

  • We receive some of it from third parties (like when you register for an account using a Third Party Service or when you make payments to us using our payment processor).

How we use your personal data:

  • Provision of the services in a safe and secure way;

  • Personalisation of your experience;

  • Development of new services that we think you’ll like;

  • Communication with you;

  • Promotion of our services and to send you tailored marketing communications about products, services, offers, programmes and promotions.

  • Advertising; for example we may analyse your interactions with our services and third parties’ services so we can tailor our advertising to what we think will be of most interest to you.

  • Data can also help us to focus on the needs of individuals – we take extra care when dealing with vulnerable customers, and we never send marketing material to children.

Disclosure of your information to third parties:

Only to the extent necessary to run our business, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.

Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event)?

No. You’ve trusted us with your data, and in return we’ll give you the control you need.

How long we retain your information:

For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).

Use of cookies and similar technologies:

We use cookies and similar information-gathering technologies on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy here:

Transfers of your information outside the European Economic Area: 

In certain circumstances we transfer your information outside of the European Economic Area, including to the following countries: USA and Canada. Where we do so, we will ensure appropriate safeguards are in place for data transfers outside the European Economic Area e.g. the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.

Use of automated decision making and profiling:

We use automated decision making and profiling e.g. underwriting models, web analytics, cookies, web beacons or server logs analysis tools.

Your rights in relation to your information:

  • to access your information and to receive information about its use;

  • to have your information corrected and/or completed;

  • to have your information deleted;

  • to restrict the use of your information;

  • to receive your information in a portable format;

  • to object to the use of your information;

  • to withdraw your consent to the use of your information;

  • to complain to a supervisory authority.